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Chapter 47

 

This is the Bryce Canyon professional raven and his admirers from around the world.

 

Okay, something a little different.

Today, I rant.

This has been festering for years, ever since I had a bowl of Campbell ’s chicken noodle soup and crunched down on a chunk of fat. I hate fat – pork fat, beef fat, chicken fat. It literally makes me sick.

I stayed away from Campbell ’s chicken noodle soup for years. Then, thinking maybe they’d mended their ways, I tried another can. Same thing. I threw the soup away and fasted.

I tried it again. This time I fished through the soup and pulled out all the pieces of chicken. I found two with no fat, leading me to believe they had made a mistake. Somebody new was in quality control and let two totally lean pieces through the process.

A few months ago I bought their higher line, Campbell ’s Select, figuring that if I was paying more I’d get better quality chicken. The main difference was the chunks in Campbell ’s Select were bigger than those in the traditional red and white cans of condensed soups.

Again, I waded through the soup and hauled out the chunks of chicken. They must have fired the bad quality control guy and hired somebody with a better eye because every piece had fat attached to it. The guy is good, very, very good. One piece was nearly all fat. He was either trained well or this was his calling.

I went to the Campbell’s web site, which is full of nostalgic drawings, pictures that lead you to think that Campbell’s is just a down home, caring little American company whose goal is to make available wholesome, nourishing, healthful foods. By the appearance of the Web site, the employees all eat apple pie and call their moms everyday.

I wrote to them:

To Whom It May Concern,

I am very disappointed with the quality of any of your soups that have chicken in them. They all are fatty. I’ve been a loyal customer for several decades and I expect quality chicken in your soup. I am not buying anymore of your soup until you find some chickens who are made of real meat.

I look forward to a response.

I never got a response. I’m in the PR business. I know that when an angry customer contacts you, you respond. You need to hear the nature of his complaint and at least apologize, or give him something to go home with like “thanks for taking the time to contact us. We will certainly look into this.”

Or maybe: “We’re so sorry about the fatty chunks. McDonald’s keeps buying all the good chickens.”

 

But I never heard anything, so I’m ranting. Maybe most of the world can spend good money for chicken noodle soup and swallow chunks of chicken fat, but I refuse. And if the folks there are too busy to respond, well Campbell ’s Select, I’ll select another brand.

Feed your fatty chicken to the round-face rug rats licking their lips on your home page.

 

 

 

46

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